SWISS AIR MISSED FLIGHT POLICY

If you miss your Swiss Air flight, the next steps depend on the reason and your ticket type. Here’s what you should do:

Contact Swiss Air: Immediately reach out to Swiss Air customer service dial 1-888-406-3009. Explain your situation and provide your booking reference.

Review Ticket Terms: Check the terms and conditions of your ticket. Refundable tickets might allow rebooking or a partial refund. Non-refundable tickets often incur rebooking fees and fare differences.

Determine Cause: If the missed flight is due to Swiss Air’s fault (e.g., delay, cancellation), you might be eligible for compensation or rebooking at no extra cost under EU Regulation 261/2004.

Rebooking: If eligible, you can rebook your flight. Be prepared to pay any applicable fees and fare differences.

Travel Insurance: If you have travel insurance, contact your provider to see if they cover missed flights and associated costs.

Acting quickly and communicating with Swiss Air will help minimize disruptions to your travel plans.