Name the Different Features of CRM

There are different types of features available in CRMs: Lets see what are those and why its important?
1. Customization: Its one of the essential feature that a CRM should have because this helps the businesses to personalize based on requirement.
2. Workflow Automation: Helps to reduces the work loads from staff and do the work faster.
3. Deals Management: This helps the businesses to close the deals faster.
4. Third Party Integration: It is used to connect your CRM with external applications or software to streamline the processes.